The Crisis

Price Gouging | Misleading Patients | Surprise Billing

Freestanding Emergency Rooms

A relatively new, lucrative business model that is leaving patients with the sticker shock from outlandishly expensive medical bills. They use confusing advertising to intentionally mislead patients into believing they accept their insurance plans for full payment, but in reality, they choose to stay out of network to charge higher prices. Patients often get slapped with a bill that can be 20x what an urgent care center would charge for the same services. In Texas, freestanding ERs are responsible for over 83% of all ER out-of-network facility services, leaving patients stuck with thousands of expensive surprise medical bills.

they're a rip-off

Out-of-network Freestanding Emergency Rooms (FSERs) can be 10x more expensive than urgent care centers and 2x more expensive than in-network hospital ERs.

they're misleading

FSERs look like urgent care centers and set up shop in the same kind of residential commercial areas, but charge way more than an urgent care for urgent-care services. When they tell Texans they “accept your insurance,” that does not mean the same thing as “in your network.”

They're not in your network

It’s a lucrative business model that benefits them financially to stay out of network. Patients that go to in-network facilities and providers are protected from high prices, over-billing and surprise billing. Out-of-network FSER patiences are not.

you're not protected from high prices

Patients are NOT protected from over-billing, over-charging, high prices and surprise billing at FSERs. This can mean a mountain of medical debt for Texans who visit a FSER for a common cold or similar non-emergency condition.

Stop Freestanding ERs from bankrupting Texas Patients

Tell your lawmaker to hold Freestanding ERs accountable!
take action

Surprise Billing

Texans are being misled and taken advantage of financially in one of the most vulnerable situations — a medical emergency. In an emergency, patients often must rush to the nearest ER. They usually have no ability to pick the doctors who treat them and do not know if those doctors are in their health plan's network. It is nearly impossible for Texans to stay in-network for every service they receive in an emergency, even when they make sure they go to the right hospital. As it stands, 1 in 3 admissions to a Texas emergency room results in a patient receiving an expensive surprise medical bill.

surprise bills are inevitable

In emergencies where patients do not pick their provider or patients are misled about a provider’s network status, care is in many cases followed by expensive and surprise medical bills, often for thousands of dollars. Texas is ground zero for this problem. One in three admissions to a Texas emergency room results in a surprise medical bill, substantially higher than the rest of the nation. These surprise medical bills are expensive and their prices are growing, driving up health care costs for all Texans.

end surprise billing once and for all

Over the past decade, Texas leaders have taken steps to protect patients from surprise medical bills and Freestanding ERs, but problems remain. Patients should never be financially penalized with expensive, unexpected medical bills when they receive care from an out-of-network provider they did not choose or when providers mislead them. Join us today in the effort to remove patients from payment disputes that are not their fault by ending surprise billing in Texas once and for all.

Everything's Bigger in Texas...

But your medical bill shouldn't be.